Shipping & Delivery

Payment Methods

Paying with a credit or debit card.

Paying by bank transfer within 3 business days of your order:

  • By international bank transfer or SEPA in EUR: IBAN: CZ2120100000002101089066, SWIFT: FIOBCZPPXXX
  • By domestic payment within Czech Republic in CZK: 2301089060/2010

 

Shipping Rates

Czech Republic

  • Czech Post – registered mail             €1.80       (delivery time 1 – 2 days)
  • Czech Post – domestic parcel            €2.80       (delivery time 1 – 2 days)

International

  • Czech Post – registered mail             €4.50         (delivery time 5 – 7 days)
  • Czech Post – international parcel   €12.50        (delivery time 5 – 7 days)

Free shipping for orders over €12.00 within Czech Republic.

Free shipping for international orders over €55.00.

 

Returns

You may withdraw from the purchase contract within 14 days of delivery and return the goods for a full refund. Before returning the goods, please  fill out this form a send it to the company address from the contact info. The refund is issued immediately after receiving of the goods.

For more information please contact us at info@elvinshop.cz

 

Replacements

Most of our products are made from handmade paper, which can cause minor variations in the color, grammar and texture of individual products. Those variations are not a sign of lacking quality, but a natural feature of the handmade paper. If you are, however, uncertain about quality of the goods you ordered, let us know and we will be happy to replace them.

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